Unlocking Employee Account
To unlock an employee's account, from the full navigation screen go to Team > My Team > Employee Information
Once inside the Employee Information screen, find the applicable employee and click on the Employee Information icon to navigate in to their record.
Once inside employee's account, navigate to the Main Tab > Account Information and uncheck the Locked box.
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Account Locked Codes
0 - NONE Account lock in place 1 - VCA CLEARED When clearing VCA information, if account is supposed to be locked, it is done within this code. 2 - INVALID ATTEMPTS Account is locked due to the number of invalid login attempts (non-VCA) 3 - NEW ...
Employee Quick Links
In order to view an Employee's Quick Links menu, navigate to Team > My Team > Employee Information. The Quick Links are present on the Employee Information screen next to each employee's name as well as inside of their Employee Profile. Inside of the ...
How to Hire an Employee
You can add Employees manually or import them. In order to manually hire them, navigate to Team > My Team > Employee Information. Click on Hire in the top right action menu. The hire pages are designed with jump links in the left pane and the widgets ...
How to Mass Edit Employee Information
The Mass Edit menu gives you options to mass edit profiles and rates for employee accounts. For Example: If you need to change the holiday profile for hundreds of employees, and the profile will be the same for all of them, you can use the Mass Edit ...
Re-Send Employee Welcome Email
Navigate to Team > My Team > Employee Information The Employee Information screen will open showing you the screen below. You will find the employee you need to resend the welcome email to and check the box beside their name, as shown below. You will ...