Knowledge Base
Manager and Admin Support
Manager and Admin KnowledgebaseEmployee Support
Employee KnowledgebaseClient Policies
A collection of policies for our clients
Recent Articles
UKG Release Notes – September 2025 – R101
UKG Release Notes – September 2025 – R101 Learn more about the most impactful enhancements available in this release by checking out the short Release Spotlight Video. KEY FEATURES THIS UPDATE HR: A new Pro-Rate contributions in Remaining Pays in the ...Client Handbook
We want our clients to have an ongoing resource for some of our common policies, services offered, and chain of command if any issues arise. So, we have built a Client Handbook to help navigate these items. Attached to this help guide is a generic ...2025 Supplemental Tax Rates
State Supplemental Tax Rate Federal 22% / 37% (over $1M) Alabama 5% Alaska None - no state income tax Arizona None Arkansas 3.9% California 10.23% (bonus and earnings for stock options) / 6.6% (everything else) Colorado 4.4% Connecticut None Delaware ...UKG Release Notes – July 2025 – R100
UKG Release Notes – July 2025 – R100 Learn more about the most impactful enhancements available in this release by checking out the short Release Spotlight video. For a deeper dive, please see attached. KEY FEATURES THIS UPDATE HR: Correct mistakes ...UKG Release Notes – May 2025 – R99
UKG Release Notes – May 2025 – R99 Learn more about the most impactful enhancements available in this release by checking out the short Release Spotlight video. KEY FEATURES THIS UPDATE HR: To make benefit plans easier to create and maintain, a new ...
Popular Articles
UKG Reporting Cheat Sheet
SITUATION REPORT NOTES ON USAGE Worker’s Comp Audit (is using WC Codes) Workers Comp Code (Summary) Payroll > Reports > Post Payroll Reporting > Workers Comp Code (Summary) This report is the system report that lists wages by WC code. You will click ...How to Manually Adjust Employee's Accrual Balances
Navigate to Team > Accruals > Balances 2. Find the employee that you want to adjust and click on the Edit Pencil. 3. You will want to enter what the new balance should be in the Hours Remaining column. **Do not enter the adjustment amount**. **Make ...Generating a Manual Check
A manual check is a check that would be produced in order to capture gross to net for an employee. The process of creating a manual is meant to allow for wages to be recorded. The net of the stub would be handled in-house by the client, or CPS is ...Where to Find/Read Import Specs
To manually import data into the system, you must format the data correctly. The system houses various Excel templates with Instructions worksheets under Settings > Imports > Overview. Each template section is broken down by the following categories ...Time Prep Process
Navigate to Team > Payroll > Process Timesheets Navigate to the time prep checklist for the applicable pay date. Select the icon to process. **If the period you are looking for is not shown, you may need to adjust your date filters. Time Prep ...