Knowledge Base
Manager and Admin Support
Manager and Admin KnowledgebaseEmployee Support
Employee KnowledgebaseClient Policies
A collection of policies for our clients
Recent Articles
Worker Classification - Independent Contractor vs. Employee
A business might pay an independent contractor and an employee for the same or similar work, but there are key legal differences between the two. It is critical for business owners to correctly determine whether the people providing services are ...Overtime Pay by State
Most states entitle nonexempt workers to premium pay after working more than 40 hours per workweek. Some states listed below have different rules. When state and federal overtime laws differ, employers should follow the law most favorable to the ...Overtime Pay
What is the federal overtime law? The federal law governing overtime is the Fair Labor Standards Act (FLSA). It entitles nonexempt employees to overtime wages when they work more than 40 hours in a workweek. For this purpose, a workweek is seven ...UKG Release Notes – September 2025 – R101
UKG Release Notes – September 2025 – R101 Learn more about the most impactful enhancements available in this release by checking out the short Release Spotlight Video. KEY FEATURES THIS UPDATE HR: A new Pro-Rate contributions in Remaining Pays in the ...Client Handbook
We want our clients to have an ongoing resource for some of our common policies, services offered, and chain of command if any issues arise. So, we have built a Client Handbook to help navigate these items. Attached to this help guide is a generic ...
Popular Articles
UKG Reporting Cheat Sheet
SITUATION REPORT NOTES ON USAGE Worker’s Comp Audit (is using WC Codes) Workers Comp Code (Summary) Payroll > Reports > Post Payroll Reporting > Workers Comp Code (Summary) This report is the system report that lists wages by WC code. You will click ...How to Manually Adjust Employee's Accrual Balances
Navigate to Team > Accruals > Balances 2. Find the employee that you want to adjust and click on the Edit Pencil. 3. You will want to enter what the new balance should be in the Hours Remaining column. **Do not enter the adjustment amount**. **Make ...Generating a Manual Check
A manual check is a check that would be produced in order to capture gross to net for an employee. The process of creating a manual is meant to allow for wages to be recorded. The net of the stub would be handled in-house by the client, or CPS is ...Where to Find/Read Import Specs
To manually import data into the system, you must format the data correctly. The system houses various Excel templates with Instructions worksheets under Settings > Imports > Overview. Each template section is broken down by the following categories ...Time Prep Process
Navigate to Team > Payroll > Process Timesheets Navigate to the time prep checklist for the applicable pay date. Select the icon to process. **If the period you are looking for is not shown, you may need to adjust your date filters. Time Prep ...